Returns
- 30-Day Return Policy - We ship Forno products directly from their warehouse, Forno requires an item to be unopened and unused to facilitate a return
- If your appliance has minor damage, Forno will send a replacement part to swap out the damaged area
- If there is major damage, Forno will replace the unit
- For more details, visit our Return Policy Page
Warranty
𝟐-𝐘𝐄𝐀𝐑 𝐈𝐍-𝐇𝐎𝐔𝐒𝐄 𝐖𝐀𝐑𝐑𝐀𝐍𝐓𝐘: Forno stands behind each appliance they design and manufacture. An industry-leading 2-Year In-House Warranty backs every FORNO appliance
LIMITED WARRANTY
2 years – Parts and labour
Forno ltems are warranted to be free from defects in material or workmanship. lf within the stated warranty period a product is found to be defective in material or workmanship, the purchaser must contact Zenkai home customer service. The manufacturer, Forno, at its option, will repair or replace the defective part(s).
EXCLUSIONS: ltems used for commercial, contract or other non-residential purposes, display models, items purchased “as is,” or items damaged due to acts of nature, vandalism, misuse or improper assembly are not covered. Discoloration or fading of wood or metal finishes as a result of exposure to the elements, chemicals or spills are not covered. Corrosion or rusting of hardware and damages to frames or welds caused by improper assembly, misuse or natural causes are not covered.
Warranty is to the original purchaser and is non-transferable. Any replacement of warranted items will be in the original style and color, or a similar style and color if the original is unavailable or has been discontinued. As some states do not allow exclusions or limitations on an implied warranty, the above exclusions and limitations may not apply to you. This warranty gives you specific rights. You may also have other rights which vary from province to province.
