Made in Canada, the Mistral is a sturdy outdoor fireplace made of high-quality materials. Designed by specialists in the field of wood heating, it offers superior durability and weather-resistance. Enjoy the beauty and warmth of it’s flames all year round. - 4x 16 ga steel panels, perforated with 1.1 cm holes, that fit on a stable base for safe use.
- Powder-coated – 7 times more resistant than regular paint
- 360-degree view of the fire
- 20’’ logs
- Dimensions: 24 ¼’’ (D) x 35 ½’’ (H) x 23 3/8’’ (W)
|Fuel type||Dry cordwood (16" recommended)|
|Maximum log length||20"|
|Shipping weight||69 lb (31 kg)|
|Overall dimension (Width)||23 3/8"|
|Overall dimension (Height)||35 1/2"|
|Overall dimension (Depth)||24 1/4"|
|Warranty||Limited 6 months only against manufacturing defects|
*The information given on the certification label affixed to the appliance always overrides the information published in any other media (owner's manual, catalogues, flyers, magazines and/or web sites).
**Some appliances have been tested with a low ceiling. Before setting up your unit, refer to the installation manual.
This item qualifies for FREE shipping. Orders are processed 7 days a week and shipped Monday through Friday (excluding holidays). In stock – item will be shipped within (2) business days.
IMPORTANT: Please note that we cannot ship to a P.O. Box.
Curbside Freight Shipments
Heating appliances ship via tractor trailer and are limited to a curbside delivery. Freight carriers are specially trained and equipped to handle over sized and fragile items safely and efficiently. Please refer to the steps below to know what to expect for the delivery service.
Step 1 – Within 24 hours after your order is shipped you will receive a confirmation email providing tracking information.
Step 2 – Once the shipment has arrived at your local freight terminal, transport will call you to schedule a delivery appointment. Appointments are made Mondays – Fridays and you are usually given a 4-hours window to expect delivery during business hours. It is important that the phone number provided when ordering is a working number to contact you.
Step 3 – Curb side delivery completion – The driver will arrive with a lift-gate truck (truck sizes vary) and will lower the appliance onto the ground at the edge of your driveway. Due to company policy the driver is not authorized to move it further. Curbside delivery service does not include set up or assembly of items or removal of packaging materials, nor does it include bringing the items inside the home.
Step 4- Upon delivery, you will need to inspect and sign a Proof of Delivery Receipt for the shipment. Check for visible damage and if any damage is seen make sure that it is noted on the delivery receipt and take pictures of the damage. You have the right to refuse the delivery due to damage shown. For all transport damage issues please contact us immediately.
Drolet products are eligible for returns within 30 days of purchase. Products must be returned in their original packaging with all parts, including the owner’s manual when it applies. When identified with missing packaging, parts or manuals, Zenkai Home reserves the right to deduct an amount equivalent to the missing and or damaged parts and packaging. Our customer service will issue the credit within 14 days of receipt of the returned products. The shipping and handling charges are not refundable. Returned parcels that are not clearly identified with a copy of the return document on the outside of the package will be refused and returned at the sender’s expense. Make sure to use a carrier that is able to provide a tracking number and proof of delivery for traceability purposes.
|Combustion chamber (welds only) and cast iron door frame||Lifetime**||3 years|
|Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture*), and convector air-mate||5 years||3 years|
|Removable stainless steel combustion chamber components, secondary air tubes*, deflectors, and supports||5 years||N/A|
|Glass retainers, handle assembly, and air control mechanism||3 years||1 year|
|Carbon steel combustion chamber components, and vermiculite, C-Cast or equivalent baffle*||2 years||N/A|
|Standard blower, heat sensors, switches, rheostat, wiring, and other controls||1 year||1 year|
|Optional blower, paint (peeling*), ceramic glass (thermal breakage only*), ceramic fibre blankets, gaskets, insulation, and other options||1 year||N/A|
|All parts replaced under the warranty||90 days||N/A|
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